At Touch Box, we believe every gift should reflect your company’s values and genuine appreciation. To create custom gifting experiences that leave a lasting impression, contact our dedicated corporate gifting team at hello@touchbox.ca or use the contact form below.
Frequently Asked Questions
Enhance Your Gift with Spirits
Looking to elevate your gift? Add premium spirits to your order for a truly refined touch. Note: You must be 19 years of age or older. For full details and conditions on including spirits, please contact us directly.
Delivery and Shipping
Our gift boxes can be shipped anywhere in Canada & US for a flat fee. Basket delivery is limited to the York Region — confirm availability with us before placing your order. For bulk or custom orders, feel free to reach out to our team.
Returns & Exchanges
We’re here to help! Items can be returned within 30 days of purchase for a refund to your original payment method.
To initiate a return:
Reply to your order confirmation email with the items you wish to return.
Wait for confirmation from the Touch Box team.
Pack all items securely.
Ship your return to the address provided (return shipping is the responsibility of the customer).
Once we receive your return, please allow up to 15 business days for processing.